Certified Peer Support Specialist Customer Service & Call Center - Salisbury, MD at Geebo

Certified Peer Support Specialist

2.
7 Salisbury, MD Salisbury, MD Full-time Full-time $16.
78 - $18.
65 an hour $16.
78 - $18.
65 an hour Compensation Range:
$16.
78 - $18.
65 / hour You Matter:
Make a difference every day in the lives of the underserved Join a mission driven organization with a people first culture Excellent career growth opportunities Join us and find a career that supports:
Caring for overlooked, underserved, and vulnerable patients Diversity, equity, inclusion, and belonging Autonomy in a warm team environment Growth and training Perks and Benefits In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
DailyPay, receive your money as you earn it! Tuition Assistance and dependent Scholarships Employee Assistance Program (EAP) including free counseling and health coaching Company paid life insurance Tax free Health Spending Accounts (HSA) Wellness program featuring fitness memberships and product discounts Preferred banking partnership and discounted rates for home and auto loans Eligibility for perks and benefits varies based on employee type and length of service.
Why Us:
Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals.
Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most.
For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to Always Do The Right Thing!, and to collectively do our part to heal the world, one patient at a time.
How you make a difference:
The Peer Support Specialist is a critical member of the healthcare team who works to promote a therapeutic environment for patients by interacting with both patients and staff.
Through individual and group meetings, the Peer Support Specialist helps to advocate for patients and assists in resolving patient grievances.
The position also conducts patient education groups, attends treatment team meetings, assists with patient de-escalation, and ensures compliance with facility regulations and patient confidentiality standards.
Key
Responsibilities:
Conducts individual and small group meetings with patients to discuss their mental health progress, needs, and offers recommendations for improving treatment programs and services.
Assists in ensuring patients understand their rights and responsibilities, conducting patient satisfaction surveys, and addressing patient complaints by meeting privately with patients to gather information and follow up with them regarding actions taken to address their concerns.
Participates in peer support activities, including support groups and small group discussions focused on positive life management skills, dealing with difficult situations upon discharge, and increasing hope.
Attends treatment team meetings as requested, sharing insights gathered from patient interactions to assist in developing recovery plans.
Conducts structured interviews during the admission process to identify patient preferences for calming techniques in case of distress, and offers patients an awareness of available programs and services.
Qualifications & Requirements:
Education High school diploma or equivalent.
Experience Experiential understanding of mental illness.
Licenses/Certifications Eligible to be certified as a Peer Support Specialist.
We are an Equal Employment Opportunity / Affirmative Action Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We encourage you to apply! If you are excited about a role but your experience doesn't seem to align perfectly with every element of the job description, we encourage you to apply.
You may be just the right candidate for this, or one of our many other roles.
Deadline to apply to this position is contingent upon applicant volume.
Those positions located in Colorado will have a specific deadline posted in the job description.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.